Similar to open tracking, click tracking is enabled per SMTP User, authenticated IP address, or API key. To enable click tracking, visit the appropriate section of the dashboard:
- "Sending > SMTP Users”
- “Sending > IP Authentication"
- “Sending > API Keys"
From here, you’ll click on your username, IP address, or API key and navigate over to the “Tracking & Status” tab:
Once enabled, you'll then have the ability to see if a link was clicked from the "Reports > Activity" section. Multiple “click” events will be added to the timeline if the link is clicked multiple times by the recipient.
Some limitations to bear in mind:
- Click tracking is not available in plain text emails.
- Only properly formatted <a> tags with "href" attributes beginning with "http://" or "https://" can be tracked.
Correct example: <a href="https://www.smtp2go.com">SMTP2GO</a>
Incorrect example: <a href="www.smtp2go.com">SMTP2GO</a>
SMTP2GO can create a secured tracking link for you - please see Step Four on the Sender Domains KB page. - Links must be well-formed, according to RFC-3986.
- An optional data-no-track attribute can be used to ignore click tracking for particular links.
Example: <a href="https://www.smtp2go.com" data-no-track>SMTP2GO</a>
This data is also available through API requests, and Webhooks.