SMTP2GO Support Desk

Account Features and Settings

• Two Factor Authentication - 2FA
• Verify Data Center and Server Location
• Suppressions
• Open Tracking
• Email Testing
• Email Auditing
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Email Delivery

• ★ Sender Domains
• Error: 550 that SMTP username's account is not allowed to send
• Enabling or Disabling Delivery Status Notifications (DSN) in Outlook
• Whitelisting Our IP Addresses With Office 365
• 550 “Asked Not to Receive Your Emails”
• Error message “The P Parameter is Missing” When Updating Your DKIM Record
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Technical Details

• ★ Detailed Setup Guides
• Sub-Processor List
• EU Specific Services
• Worldwide Server Locations And Email Routing
• When To Use A Dedicated IP Address
• Enabling Bounce Notifications (NDR's) at Rackspace
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Billing

• Upgrading Your Plan
• Reopening a Closed Account
• Updating Your Payment Details
• Updating Billing Details
• Free Plan
• Payment Options
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API

• Setting Up Webhooks

SPF/DKIM Setup Guides

• ★ Setting Up an SPF Record
• SPF and DKIM Setup for Weebly
• SPF and DKIM Setup for Squarespace
• SPF and DKIM Setup for Wix
• SPF and DKIM Setup for Namesco
• SPF and DKIM Setup Guide for 1&1 IONOS
• See all 28 articles