Canceling Your Account

We very much hope you decide to stay with us, however we understand that at some point in time you may need to close/cancel your account.

This can be done from within your SMTP2GO control panel.

• Log in to your SMTP2GO account https://app.smtp2go.com/.
• Go to the "Account > Change Plan" page.
• Click "Looking to cancel your account?" or "Close your account".
• On the next page, please select a reason, leave a comment (optional), and then click "Submit answer and close account".

If you want your account fully deleted, please submit a support ticket from inside your account requesting deletion. Go to "Support" at the top of the control panel > "Support Desk" > submit a ticket.

If you encounter any issues canceling/closing your account or would like to discuss your situation further, please reach out to our friendly support team for assistance.