Change Password

This article covers the instructions to change the password associated with your account login/team member or an SMTP User's password. 

If you're trapped at the login screen, click the "Forgot" link to reset your password. You'll get an email from us with a one-time link you can use to create a new password.

Account login password (team member)

To change the login password from within the account, go to Settings > Edit Team > click on your team member > enter your current password > go to the 'Password' tab and enter a new password then press 'Save'.

Edit_Team_password.gif

 

SMTP user password

To change an SMTP User's password you will need to navigate to the Settings > SMTP Users page > select the username > edit the password and then press 'Save Changes'.

Please note: if you change the password for an SMTP user then any software or devices using it will need to be updated.

SMTP_User_password_change.gif

 

Was this article helpful?

...